Frequently Asked Questions

We're Here to Help You Every Step of the Way

HOW IT WORKS

How do I place an order?

It's super easy! Just head to the "Categories" tab in the top menu, scroll through our bold and expressive designs, and tap on the one that speaks to you. Select your preferred size, and hit "Add to Cart." Once you're done browsing, click the cart icon, proceed to checkout, make your payment — and voilà! Your walls are one step closer to being iconic.

How do I hang the metal print on my wall?

Hanging your poster is simple and hassle-free! Follow these easy steps:

  1. Clean the wall: Use the given microfiber cloth we provide to wipe down the surface and ensure it's dust-free.
  2. Apply the wall protector: Stick the wall protector to your cleaned wall — this will ensure your wall stays safe and the magnet holds securely.
  3. Attach the magnet: Paste the magnet on the wall protector.
  4. Hang your poster: Simply apply the poster to the magnet, and you're all set! You can easily switch out your posters whenever you want to refresh your space.

Can I upload my own design to get it printed?

Absolutely! Whether it's your own artwork, a favorite design, or a photo of a special moment or person — we'd love to turn it into a stunning HD metal print. Your upload will be transformed into a crisp, vibrant piece ready to elevate your space.

Our Custom Prints section is launching soon, but you can reach out to us directly in the meantime — and we'll walk you through the quick upload and order process.

SHIPPING & RETURNS

How long does shipping take?

We dispatch in 2–3 working days. Delivery usually takes 5–7 days across India.

What is your return policy?

Exchange/Return are only applicable for products that are defective or damaged. To qualify, you must share an unboxing video showing the defect within 48 hours of delivery. Send the video and your order ID to support@poparto.com.

PRODUCT INFO BREAKDOWN

What materials are the posters made of?

Our posters are printed on high-quality metal sheets, which holds the print the best, ensuring vibrant colors and long-lasting durability. This premium material makes sure your prints are crisp, sturdy, and ready to make a statement on your walls.

What kind of quality can I expect from your metal prints?

All our posters are made to order, just for you. Each piece is printed on high-quality matte material with glossy detailing and embossed highlights that bring the artwork to life. The carefully placed gloss and 3D texture create depth, dimension, and a premium finish that makes every print stand out.

We also offer custom printing options, so your wall art is as unique as your style. With a commitment to quality, design variety, and personalization, PopArto makes it easy to create a space you love.

How accurate are the colors in real life?

The colors you see in the design mockups come to life exactly as shown on the metal sheet. Our high-quality printing process ensures that the vibrancy and detail of the design are perfectly captured for a stunning, true-to-life result.

What's the finish of the print?

Our prints feature a smooth matte base with selected areas highlighted to create a beautiful contrast. These highlighted sections have a glossy finish, adding depth and texture to make your artwork stand out.

Will the print fade over time?

No, our high-quality prints are made to last. With the right care, the vibrant colors and sharp details will remain intact for years without fading.

CARE TIPS AND DISPLAY

How do I clean my poster?

To keep your poster looking fresh, gently wipe it with a dry microfiber cloth to remove dust and fingerprints. Avoid using water, harsh chemicals, or abrasive materials, as they may damage the surface.

How should I store the poster if I want to change it?

If you're switching things up, store your poster in a cool, dry place away from direct sunlight and moisture. To keep it protected and in perfect condition, reuse the original packaging — the liner sheet, bubble wrap, and box are designed to guard against any kind of damage.

Can I decorate with the poster outdoors or in direct sunlight?

Our posters hold their color beautifully, even in bright light. But for the best longevity, we recommend showing them off indoors — away from moisture and harsh weather. After all, every great piece of art deserves a little protection.

Still have questions? We're here to help!
Reach out to us at support@poparto.com and we'll get back to you faster than you can say "wall art"!
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